Basic knowledge in analytical, building, testing and deployment tasks of our software products features. Knowledge of CSS, HTML is preferred and along with the experience of CRM.
- JOB DESCRIPTION-
We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software products features.
Understanding the flow of work from client interaction to communicating the requirement concisely to internal departments as BA will be the single point of contact to the clientarie.
Own and develop relationship with clients, working with them to optimize and enhance the integration
Report on common sources of technical issues or questions and circulate the and make recommendations to product team.
Proactively address issues that are escalated from the customer or the Marketing team and take ownership in completing and meeting deadlines.
Serve as the point of escalation for issue resolution and queries.
Knowledge of CSS, HTML is preferred and along with the experience of CRM.
Perform quality assurance,define reporting and alerting requirements.
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Defining configuration specifications and business analysis requirements
Performing quality assurance
Sas, css, html, crm, perform quality assurance
UG: Any Graduate - Any Specialization
Webkul Leading client of Talpro